Name :
Designation :
Company :
Survey on Telecommuting
SECTION I – TELECOMMUTING AND YOUR COMPANY
Telecommuting, e-commuting, e-work, telework, working from home (WFH) and working at home (WAH) are some work arrangements in which employees enjoy flexibility in their working location and working hours.
1.What are the main drivers for organisations to adopt telecommuting? (Please rank on a scale of 1 to 5; 1 = least important and 5 = most important)
Information Type
Level of Importance
Least Important
Most Important
a. Lowering operational expenses
1
2
3
4
5
b. Improve organisational efficiency
1
2
3
4
5
c. Gain access to a wider talent pool
1
2
3
4
5
d. Cost effective information technology solutions that facilitate telecommuting
1
2
3
4
5
e. Going “Green”- reducing the carbon footprint
1
2
3
4
5
2.(i) Does your organisation allow employees to telecommute?
a. Yes
b. No, but willing to consider it in the future
c. Not considering the option
If Yes,
a. What percentage of your employees telecommute?
b. Do you have formal telecommuting guidelines and contracts in place?
Yes
No
c. How frequently do you allow your employees to work part of their work-week at home?
Once a week
2-3 times a week
Flexible throughout the week
a. All employees
b. Select employees
3. (i) At what levels do you allow your employees to avail of work-flexibility options?
Senior Management
Middle Management
Junior Management
Entry level executives
(ii) What would best describe the level of flexibility provided by you to employees working in the following functions?
Information technology
Flexible
Considering flexibility
Not flexible
Administration
Flexible
Considering flexibility
Not flexible
Sales and marketing
Flexible
Considering flexibility
Not flexible
Finance and accounting
Flexible
Considering flexibility
Not flexible
Human resources
Flexible
Considering flexibility
Not flexible
Production and distribution
Flexible
Considering flexibility
Not flexible
Customer service
Flexible
Considering flexibility
Not flexible
Others ( Pl. Specify)
Flexible
Considering flexibility
Not flexible
SECTION II- YOUR ASSESSMENT OF TELECOMMUTING
4. How do you assess the impact of telecommuting on the following areas?
Information Type
Rate on a scale of 1 to 5; 1 = negative impact, 3 = neutral and 5 = positive impact
negative impact
positive impact
a. Overhead costs
1
2
3
4
5
b. Real estate costs
1
2
3
4
5
c. IT and connectivity costs
1
2
3
4
5
d. Security of corporate information
1
2
3
4
5
e. Direct control
1
2
3
4
5
f. Organisational culture
1
2
3
4
5
g. Employee productivity
1
2
3
4
5
h. Employee retention
1
2
3
4
5
5. What benefits do you seek to derive once you implement telecommuting? (Please select all that apply)
a. Reducing capital expenditure
b. Boost employee productivity
c. Retain crucial talent
d. Greater participation of women in workforce
e. Better resilience during economic crisis and disasters
6. What according to you are the major risks associated with telecommuting? (Please select all that apply)
a. Reduced employee productivity
b. Risk to sensitive corporate data
c. Connectivity problems due to limited bandwidth
d. High IT infrastructure costs
e. Less cohesive organisational culture
f. Reduced monitoring and control
SECTION III – TELECOMMUTING AND IT INFRASTRUCTURE
7. What technological tools do you think are important for telecommuting? (Please select all that apply)
a. Laptop/Desktop PC
b. Scanner and Fax
c. Additional Telephone lines
d. High speed internet connection
e. Intranet to give updates on job functions
f. Instant Messaging (IM) client standardised for the entire team
Other (Pl specify)
8.Rate the importance of the following connectivity solutions in managing the workforce and achieving business objectives given a telecommuting workforce. (Please rate on a scale of 1 to 5 where 1 = not important and 5 = very important)
Connectivity solutions for telecommuters
Managing workforce
Achieving business objectives
a. Internet connectivity
1
2
3
4
5
1
2
3
4
5
b. Virtual Private Network
1
2
3
4
5
1
2
3
4
5
c. Hosted services like SaaS (Software as a service)
1
2
3
4
5
1
2
3
4
5
d. Mobile connectivity
1
2
3
4
5
1
2
3
4
5
e. Fixed-line telephones
1
2
3
4
5
1
2
3
4
5
f. Audio/video conferencing
1
2
3
4
5
1
2
3
4
5
g. Other (please specify)
1
2
3
4
5
1
2
3
4
5
SECTION IV – GOVERNMENT AND TELECOMMUTING
9. Do you think the government should provide incentives for companies adopting telecommuting?
Yes
No
Please elaborate
10. Any additional comments on telecommuting:
Thank you for your time.
All information you provide in this survey will be held in strict confidence, and will not be disclosed to third parties.
If you have any questions, or need clarifications about this survey please contact us at the numbers below.
9.9 Mediaworx Pvt. Ltd.
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New Delhi -110011
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